Shipping policy

1. Order Processing

• We process orders within 1-2 business days (Monday–Friday, excluding holidays).
  
  

• After your order is processed, we'll email you a confirmation with your order details.
  
  

2. Shipping Options & Delivery Times

• Standard Shipping (free on qualifying orders): 3–5 business days.
  
  

• Expedited Shipping: 1–2 business days (available at checkout).
  
  

• International Shipping: 7–14 business days depending on destination.
  
  

3. Shipping Rates & Free Shipping Strategy

• Free shipping on all U.S. orders over $40.
  
  

• For orders under $40, a flat shipping rate of $5 will apply.
  
  

• Expedited shipping: available at additional cost at checkout.
  
  
  

5. Order Tracking + Notifications

• Once your order ships, you'll receive a shipping confirmation email that includes a tracking number.
  
  

• You can track your package directly using that number — we’ll send updates so you're never in the dark.
  
  

• We may also send SMS updates if you opted in
  
  

6. Handling Shipping Delays

• While we aim to deliver in the timeframes listed above, delays can happen (e.g., due to weather, carrier issues, etc.).
  
  

• If your order hasn't shipped within 3 business days or hasn’t arrived within the estimated timeframe + 2 extra days, please reach out to us at [support@alphagripz.com] and we’ll help you sort it out.
  
  

7. International Orders 

• For international customers, import duties, taxes, or customs fees may apply. These are not included in the price or shipping cost — these are the buyer’s responsibility.
  
  

• We recommend checking your country’s import policy before placing an order.
  
  

• Estimated delivery times vary by country; see checkout page for more details.
  
  

10. Contact Us

• Questions about shipping? Email us at [support@alphagripz.com]